CONTACT
Offered by NetBet, it allows users to directly message a customer service agent through their WhatsApp account – with a back and forth conversation then taking place, similar to what might happen on live chat. This is such an important factor that we will never give a casino a five-star customer service rating unless their support is offered 24/7. The number of contact points, available times and how deep their on-site FAQs run, are all important factors we will consider…